Creating Ritz-Carlton Customer Service Cultures - with Horst Schulze

In this "Success Interview" podcast episode, I had the privilege of interviewing customer service legend – Horst Schulze. Mr. Schulze is the co-founder of Ritz-Carlton Hotels. His customer service ideas and practices have become a worldwide standard for excellent customer service. It was a delight to spend an hour discussing how to create excellent customer service cultures! Creating Ritz-Carlton Customer Service Cultures - FULL INTERVIEW - with Horst Schulze

#ritzcarlton #customerservice #motivation #greatnesswithin #leadership Download Podcast Episode: https://bit.ly/4enUcK4